Last updated: 13 July 2026
HarvestHawk AgriSystem Ltd ("HarvestHawk", "we", "us", "our") is a precision drone services company based in Cornwall, UK, with a second operating base in Hertfordshire. We provide GPS-guided drone spraying, aerial seeding, crop mapping, and orchard spraying services to farmers across the South West, South East and East of England.
For any questions about this policy or how we handle your data, please contact us at:
We are registered with the Information Commissioner's Office (ICO) as a data controller under registration reference ZC197205. Our registration is current, having been registered on 13 July 2026, and is renewed annually.
We collect personal data that you provide to us directly. This includes:
If you become a client, you will be given access to Farmers Portal. Data collected and processed within the portal, your account, fields, jobs, reports, invoices, and messages, is governed by the separate privacy terms and service agreement provided when your portal account is created.
If you registered your interest in the portal before it launched (name, email address, farm or business name), we retain those details only to let you know about your access, and you can ask us to delete them at any time.
When you visit our website, we may automatically collect:
If you choose to chat with Barley, our AI assistant, we collect:
Your conversation is stored in your browser only for the duration of your visit (it is cleared when you close the tab) and is sent to our AI provider, Anthropic, to generate responses. See Section 5 for more on this.
When you email us, or we email you, we receive:
We use this to reply to you, prepare quotes, and stay in touch about your enquiry. We rely on our legitimate interest in responding to enquiries and running our business. We will not send you marketing without your consent.
Where you become a client, our handling of your data, including jobs, invoices, field data, and messaging, is governed by the separate privacy terms and service agreement provided through our Farmers Portal.
A note on our no-reply address: messages sent to no-reply@harvesthawk.co.uk are not monitored and will not reach our team. Please use info@harvesthawk.co.uk for anything you need.
We use your personal data for the following purposes:
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Responding to quote requests and enquiries | Legitimate interest / Pre-contractual steps |
| Setting up and administering your Farmers Portal access | Contract performance / Legitimate interest |
| Sending service-related communications | Legitimate interest / Contract performance |
| Improving our website and services | Legitimate interest |
| Providing the Barley AI chat assistant and following up on callback requests | Consent |
| Complying with legal obligations | Legal obligation |
Your data is stored securely using industry-standard measures. Form submissions on this website are processed and stored by Netlify, Inc., which acts as a data processor on our behalf.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
We do not sell your personal data to third parties. We may share your data with:
Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please email info@harvesthawk.co.uk. We will respond within one month.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
Cookies are small text files placed on your device when you visit our website. We use them to make the site work properly and, with your consent, to understand how visitors use it.
| Category | Purpose | Consent required? |
|---|---|---|
| Necessary | Essential for the website to function (e.g., cookie consent preferences, and browser storage that remembers your Barley AI conversation for the current visit only). These do not collect personal data for marketing or analytics. | No, always active |
| Analytics | Help us understand how visitors interact with our website (e.g., pages visited, time on site). Data is aggregated and anonymous where possible. | Yes |
| Marketing | Used to deliver relevant advertisements and track the effectiveness of marketing campaigns across platforms. | Yes |
When you first visit our website, a cookie banner will ask for your consent. You can choose to:
You can change your preferences at any time using the Cookie Preferences link in the footer of any page, which reopens the cookie banner.
If you consent to analytics or marketing cookies, third-party services may place cookies on your device. These services have their own privacy policies:
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking necessary cookies may affect how the website functions. For guidance:
We may update this policy from time to time. Any changes will be posted on this page with the "last updated" date revised accordingly. We encourage you to review this page periodically.
If you have any questions about this Privacy & Cookie Policy, or wish to exercise your data rights, please contact us: